Legal

Privacy Policy

Last updated 30 October 2026

This policy explains how PlayRecon (“PlayRecon”, “we”, “us”) collects, uses and protects personal information when you visit playrecon.com, use the market tools at app.playrecon.com, connect an AI assistant such as ChatGPT, Claude or Cursor to PlayRecon through our MCP server, take part in the private beta or otherwise interact with us (together, the “Services”).

1. Information we collect

Information you give us.

Contact details, such as your name, email address, company and role, when you write to us, request access or join the beta.
Account details you share through a sign-in provider, such as your name, email address and profile picture.
Questions, files and other materials you submit for research, and feedback you send us (“Customer Content”).
Billing details for plans and one-off purchases, such as compute unit packs. Payments are processed by Stripe; we receive the payment status and the details needed for invoices, not your full card number.
Requests your AI assistant sends to PlayRecon on your behalf, such as game identifiers, tags, filters or a description of a game idea. See section 5.

Information collected automatically.

Device and log data, such as IP address, browser type, pages viewed, referring page and timestamps.
Product usage data, such as which features are used and how often.
A log of AI assistant calls: which tool was called, when, whether it succeeded, how many compute units it cost, how long it took and the size of the response. For a failed call we keep a short error message, up to 300 characters, which may repeat part of the request. We do not log the full requests or responses.
Records of the access you grant to assistants: the names you give access tokens, the name of each connected app, its permissions and when it was created and last used. Tokens themselves are stored only as cryptographic hashes.
Data from cookies and similar technologies, described in section 9.

Public market data. The PlayRecon dataset is built from publicly available information about games, storefronts and companies. Where public sources include personal data, such as developer names or public user reviews, we process it only for market research and statistics.

2. How we use information

To provide, operate and maintain the Services.
To run research on your questions and deliver the results to you.
To answer requests from the AI assistants you connect, count the compute units they use and show you that usage.
To communicate with you about the Services, the beta and your requests.
To understand usage, fix problems and improve the Services.
To keep the Services secure and prevent abuse.
To meet legal obligations and enforce our terms.

We do not use Customer Content, including requests from your assistants, to train AI models, and we do not show it to other customers.

3. Legal bases

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases: performance of a contract with you, our legitimate interests in running and improving the Services and in market research, your consent where we ask for it, and compliance with legal obligations.

4. How we share information

We do not sell personal information. We share it only:

With service providers that act on our behalf, such as hosting and content delivery, analytics, email, payment processing (Stripe) and AI model providers, under contracts that limit their use of the data to providing their services to us.
With the AI assistants you connect, at your direction: they receive the answers to the requests they send, as described in section 5.
When required by law, or to protect the rights, safety and security of PlayRecon, our users or others.
In connection with a merger, acquisition or sale of assets, subject to this policy.
With your consent or at your direction.

5. AI processing and connected assistants

Research agents. Research on your questions is performed by software agents that use third-party AI models. Your questions and related materials are sent to those providers only to produce your results, under terms that do not allow them to use the data to train their models.

AI assistants you connect. You can connect an AI assistant, such as ChatGPT, Claude or Cursor, to PlayRecon through our MCP server at app.playrecon.com/api/mcp. You connect it either by signing in to PlayRecon and approving access on our consent screen, or with an access token you create on the MCP page. The assistant then calls PlayRecon tools on your behalf and spends compute units from your account.

What the assistant receives. Market data about games and companies, which is not personal data about you. Account tools also return your plan and its usage, an opaque account identifier, and the watchlist, alert rules, My game entries and publisher pipeline notes you saved in PlayRecon. We never return your email address, your sign-in provider or payment details.
What we receive. The parameters of each request, such as game identifiers, tags, filters or a description of a game idea. We use them only to answer the request. If an answer has to be computed in the background, its input and result are kept for about an hour.
Permissions. A connection or token is read-only unless you choose “Allow changes”. With that permission the assistant can add or remove watchlist games, create and edit alerts and change My game.
Control. You can see each connected app, each token and every call on the MCP page at app.playrecon.com/mcp, and disconnect an app or revoke a token there at any time. Access ends immediately.
The assistant’s provider. What the assistant does with PlayRecon answers, including how it stores them and whether it uses them for training, is governed by its provider’s own terms and privacy policy, such as those of OpenAI for ChatGPT or Anthropic for Claude. We do not control that processing.

6. International transfers

We and our service providers may process information in countries other than your own. Where required, we use appropriate safeguards, such as the European Commission’s standard contractual clauses.

7. Retention

We keep personal information for as long as needed to provide the Services and for the purposes described here, then delete or anonymise it, unless the law requires us to keep it longer. In particular:

The log of AI assistant calls is kept while your account exists, so that you can see how compute units were spent. It is deleted when you ask us to delete your account.
Sign-in codes for assistants are valid for five minutes, access tokens for one hour, and a connection lapses after 90 days without use. Expired codes and tokens are deleted within a day; the record of a revoked connection or token stays with the call log.
Inputs and results of background computations are deleted after about an hour.

8. Security

We use technical and organisational measures appropriate to the risk, including encryption in transit and restricted access to personal information. No method of transmission or storage is completely secure.

9. Cookies and similar technologies

We use cookies and local storage for essential functions such as keeping you signed in, to remember preferences such as the colour theme, and for analytics that tell us how the Services are used. You can control cookies in your browser settings. Blocking some of them may affect how the Services work.

10. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its processing, to data portability, and to withdraw consent at any time. To exercise these rights, write to hello@playrecon.com. You also have the right to complain to your local data protection authority.

11. Children

The Services are intended for professionals and are not directed at children under 16. We do not knowingly collect their personal information.

12. Changes to this policy

We may update this policy from time to time. We will change the date at the top and, for material changes, let you know through the Services or by email.

13. Contact

Questions about this policy or your personal information go to hello@playrecon.com.